As the major Hard Disc Drive (HDD) manufacturers move towards even further consolidation, two – Seagate and Western Digital – have announced with very short notice that they will be reducing the warranties on a number of their HDD’s; in some cases from five years to one year!
The new warranty periods offered will come into force at the turn of the year and whilst ‘Enterprise’ designated HDD’s will keep most of their exiting warranty levels, it is likely that many of the new computing devices that the average buyer (you and me) purchase in 2012 will contain the reduced warranty HDD’s.
Some reports suspect that the recent flooding has caused this move, but Seagate – one of the big players – has said that they want to reduce the cash tied up in their 5 year warranty plans for new internal development funding.
Should we as consumers be worried about this move? On the price front, perhaps. Prices had already marginally increased due to the flooding in Thailand and one would think that reducing the warranty on HDD’s by 80% in some cases that this might have been reflected in a drop in the price of the affected HDD’s. However, there is unlikely to be any reduction in prices any time soon.
From a technical point of view, should we be worried that HDD’s will be of lesser quality? One hopes not and in fact all of the HDD’s will continue to be manufactured in the same controlled environment that they have always been made in. In my many years of using, installing, and sometimes recovering data from them, I have only ever experienced one complete mechanical failure of an HDD. They seem to be one of the most reliable moving pieces of computing technology in use today.
Another aspect these announcements have thrown up, is just how few HDD manufacturers there now are. This diagram shows how much consolidation has happened over the past 20 years with just three major players (Seagate, Western Digital & Toshiba) now left in the market. Perhaps Toshiba will be making similar announcements soon?
Slowly consumer choice is without doubt being eroded in this area and regulators need to keep a watchful eye on this market otherwise we could all soon be paying much more for our HDD’s with perhaps even less warranty.